We Accept Returns — But Policies Vary by Vendor

At Mama Mimi, we bring together amazing products from trusted vendors across the country through Shopify Collective. Because we work with multiple independent brands, return policies are set by each individual vendor—so they may vary depending on what you ordered.

How It Works

• If you’d like to return something, just email us at Mimi@MamaMimi.com with your order number and what you'd like to return.
• We’ll get in touch with the vendor for you and send back their specific return instructions.
• Most vendors accept returns on items that are new, unused, and unopened, but each policy is a little different.

We’re Here to Help
Yes, we do offer returns—and we’ll always do our best to support you. Our goal is to make the return process as smooth as possible, even though we may need a little time to check with each vendor.

Please note:

• Some items (like personal care or hygiene products) may be non-returnable, depending on the brand.
• Return shipping and restocking fees may apply, depending on the vendor’s policy.
• Mama Mimi does not process or accept returns directly—items must be returned to the brand that shipped them.

Why It Works This Way
Mama Mimi was built to bring the best of neurodivergent-friendly, family-focused products into one joyful space—without holding inventory or adding extra waste. That means we partner with other amazing brands who ship directly to you, and we work hard to make returns possible across all of them.

Thanks for being part of our colorful, creative world—and if something’s not right, just reach out. We’ve got you.